This page describes how to manage the site in relation to the processing of personal data of users who consult it.

This is an information that is also provided pursuant to art. 13 of the legislative decree n. 196/2003 – Personal Data Protection Code for those who interact with the Caffè Concerto Nepal web services, accessible electronically at the following address:

The information is also inspired by the Recommendation n. 2/2001 that the European authorities for the protection of personal data, gathered in the Group established by the art. 29 of the directive n. 95/46 / EC, adopted on May 17, 2001 to identify some minimum requirements for the collection of personal data online and, in particular, the methods, timing and nature of the information that the data controllers must provide to users when they link to web pages, regardless of the purpose of the link.

Those who use this site for professional purposes are required to comply with the provisions contained in the Code for the protection of personal data and, in particular, those provided for by art. 130, on the subject of unsolicited communications (use of automated call systems, e-mail, fax, MMS or SMS messages) and to those dictated by art. 130.3-bis, regarding the obligation of prior consultation of the register of oppositions against all those wishing to make telemarketing (both to businesses and consumers).

However, although it concerns the possibility of being contacted, always for commercial purposes, but using the phone number published on this site, please note that those who do not want to be contacted by telephone for such purposes must expressly express that will by registering their own telephone number in the Register of Oppositions (, governed by DPR 7/9/2010 n. 178. Consequently, the expression of consent previously made and on the basis of which the telephone numbers published on the lists could not be used for commercial communication purposes is no longer effective, unless the subscriber has expressly permitted it ( by inserting the symbol of a telephone handset on the lists, next to your name.

The “owner” of the treatment

Following consultation of this site, data relating to identified or identifiable persons may be processed.

The “owner” of their treatment is Caffè Concerto, based in Lakeside – Nepal.

Place of Data Processing

The processing operations connected to the web services of this site take place at the aforementioned company headquarters and are only handled by authorized personnel, or by persons in charge of occasional maintenance operations. No data deriving from the web service is communicated or disseminated.

The personal data provided by users who request dispatch of informative material (mailing lists, newsletters, replies to queries, etc.) are used only to perform the service or provision requested and are not communicated to third parties.

Types of Data processed

Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes IP addresses or domain names of the computers used by users connecting to the site, the addresses in the Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and the user’s computer environment.

These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning.

The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site.

Data provided voluntarily by the user

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message.


A cookie is a small text file in which some information regarding your browsing is stored. Cookies allow you to be recognized by the Website as a single user. They are sent from the Website to your terminal (computer, tablet, smartphone, notebook, etc.), to be memorized and then retransmitted on the next visit.

Cookies guarantee a more efficient operation of the Website, improving navigation, for example:

  • remembering the settings entered, so you do not have to change them every time you access a new page;
  • storing the information entered (for example the user name, language, browser type etc.).

The storage times of the acquired data depend on the types of cookies. The session cookies expire when the browser is closed. Persistent cookies have typical expiration dates ranging from two months up to a couple of years.

Use of cookies on this site

Our site uses the following types of cookies:

  1. Browsing cookies: we use the navigation cookies to allow you to view our website easily, to create your account, to log in by accessing restricted areas and to proceed with purchases. These cookies are essential for the proper functioning of our site.
  2. Functional cookies: We use functional cookies to remember your preferences and to help you use our Website as effectively as possible, for example by storing the products you have previously viewed. Functional cookies are not essential for the functioning of the Website, but add services improving the overall browsing experience.
  3. Analytical cookies: We use analytical cookies to better understand how our users use the Website, to optimize and improve the Website and to ensure that it is always effective and efficient for users. The data we obtain concern the visited web pages, the type of platform used, information on date and time and data such as the number of clicks on a given page, the searched words and the texts entered during the use of the Site.

Disabling and deleting cookies (opt-out)

Most internet browsers are initially set to accept cookies automatically. This means that you have the possibility, at any time, to set your browser to accept all cookies, only some, or to reject them, disabling their use by the sites. Furthermore you can normally set your browser preferences to be notified whenever a cookie is stored on your computer.

At the end of each browsing session, finally, you can delete collected cookies from your device’s hard drive. If you want to delete the cookies installed in the cookie folder of your browser, remember that each browser has different procedures for managing settings.

By selecting the links below you can get specific instructions for some of the main browsers.

Microsoft Windows Explorer:

Google Chrome:

Mozilla Firefox:

Apple Safari:

Google Analytics:

It is possible to disable only Google Analytics cookies, using the opt-out add-in provided by Google for the main browsers.

If you want to know more about cookies in general visit the page


Use of the PIWIK navigation statistics service

This website uses a Web Analytics service provided by PIWIK. The measurement system can make use of “cookies”, small text files that are stored on the navigator’s PC to allow anonymous analysis of how the site is used. The information, completely anonymous, stored in cookies are: date and time of access to the site, unique ID, session ID This data is sent to the server where the PIWIK software was installed to process reports on how to use this website , to web marketing activities, as well as to provide the navigator with functionality and interaction during navigation. Piwik may transfer this information to third parties who process data for your name and account, or if this is required by mandatory regulations. At any time it is possible to disable cookies from the PC by modifying the Security and Privacy settings on the browser, but this option may limit many of the site’s navigation features.

The complete information, provided pursuant to art. 13 D. lgs. n. 196/03, is available on

Google Analytics Cookies

This website may use Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, Kalifornien, 94043 USA, (hereinafter referred to as “Google”). Google Analytics uses so-called “cookies”, text files that are saved on your computer to help you analyze how you use the website. The information on the use of the website (including your IP address) obtained through cookies will be sent and stored on a Google server in the United States. By using this website, you consent to the processing of your data by Google. It is possible to disable Google Analytics cookies, using the opt-out add-in provided by Google for the main browsers.

To consult the privacy policy of the Google company, relating to the Google Analytics service, please visit the website

To learn about the privacy policy of Google, we invite you to visit the website

Google Adwords & Google Remarketing Cookies

This website could use Google Adwords and Google Remarketing. Both services are operated by Google Inc.. The AdWords conversion tracking feature also uses cookies. To help us keep track of sales and other conversions, a cookie is added to a user’s computer when that user clicks on an ad. This cookie lasts 30 days and does not collect, nor monitor information that can personally identify a user. Users can disable Google conversion tracking cookies in their Internet browser settings.

Our site complies with Google’s “Advertising policies based on interests and location”, available at the following link:

Users can disable the use of cookies by Google by visiting the page:

Alternatively, you can instruct visitors to disable the use of cookies by a third-party provider by visiting the deactivation page of the Network Advertising Initiative:

Facebook Cookies

Our website could use the so-called Plugins of the social network (hereafter “Facebook”), managed by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. At the following Internet address, after authentication, find the list of the main plugins of Facebook:

When you call from our site a page containing one of these plugins, your browser loads and plays the contents of the Facebook server plugin. In this way, the page of our site you are visiting is communicated to the Facebook server.

If you have a Facebook profile and while you visit our website you are connected to Facebook, this recognizes, through the information sent by the plugin, which page you are visiting and assigns the visit to your Facebook account. When you interact with plugins, for example by clicking on the “Like” button or posting a comment, the information is sent to your Facebook account, where it will be stored. Information relating to the visit of our website is transmitted to Facebook regardless of whether or not you activate a plugin.

To prevent the transmission and storage of data relating to you and your browsing the Internet via Facebook, you must disconnect from Facebook before visiting our website. To block the future collection and transmission of your data via Facebook plugins at the link below, you can download the “Facebook Blocker” add-on for your browser. We advise you not to delete the add-on as long as you want to block the Facebook plugins:

At the Internet address below you can find the privacy policy of Facebook, containing more information about the collection and use of data by Facebook, about your rights regarding this, in addition to the setting options related to privacy protection :

Google Plus Cookies

Our website could use Google’s social network Google+ (Google Plus). When you call from our site a page that contains the “+1” button, your browser loads and plays back the content of the associated Google+ page. In this way the Google server recognizes the page of our site that you are visiting. The history of explorations is stored for a maximum period of two weeks.

At the Internet address below you will find the Google Privacy Policy for the “+1” button, which contains more information about Google’s collection, transmission and use of data, and your rights to that matter. on the profile setting options:

Apart from that specified for navigation data, the user is free to provide personal data contained in the application forms to the company. Failure to provide such data may make it impossible to obtain what has been requested.

Personal data are processed using automated and non-automated tools, for the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access. The data collected, may be used on behalf of the data controller, by the administrators responsible for carrying out processing services and for the proper performance of site activities.

The personal data provided, entered through this or other websites, could be transferred to other countries by us or by our agents in order to fulfill the contractual obligations and the obligatory obligations of intra-group and / or francising communication.

The subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence or otherwise of the same data and to know its content and origin, verify its accuracy or request its integration or updating, or rectification (Article 7 of Legislative Decree No. 196/2003).

According to the same article, you have the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their treatment. Requests should be addressed to the Caffè Concerto company.

This privacy statement may be modified periodically and use of the information collected is subject to the privacy notice in effect at the time of use.